Emotional Intelligence and Life Satisfaction: A Comparative Study of Male and Female Traffic Wardens in Lahore

Abstract

Traffic wardens in Lahore face numerous challenges in their daily work, including managing stress, dealing with difficult public interactions, and maintaining a high level of job performance. Emotional intelligence (EI) has been identified as a crucial factor in predicting life satisfaction among various occupational groups. This study aimed to investigate the role of EI in predicting life satisfaction among traffic wardens in Lahore. A quantitative research approach was employed, and a sample of 100 traffic wardens was selected through convenient sampling. Scale of Emotional Intelligence Test (SEI) and the Satisfaction with Life Scale (SWLS) were used to measure EI and life satisfaction, respectively. Results showed that flexibility is negatively correlated with emotional self-awareness (r= -.068) and with impulse control (r= -.068). Rest all the subscales are positively significant with each other. Additionally, regression analysis revealed that EI was a significant predictor of life satisfaction among traffic wardens (β=.23, t (98) =2.35, p< .05). The result revealed that both life satisfaction and emotional intelligence show positive and significant correlation with each other r= .23, p< .05. Moreover, gender differences are significant between emotional intelligence among male and female traffic wardens. It is also revealed that no significant differences between life satisfactions exists among male and female traffic wardens and life satisfaction is positively predicted by emotional intelligence (β=.23, t (98) =2.35, p< .05).