Relationship between Emotional Intelligence and Life Satisfaction: Mediated by Empathy and Moderated by Conflict Resolution Skills

Abstract

This study explores the associations between emotional intelligence, empathy, satisfaction with life, and conflict resolution in a sample of 300 university students (young adults) aged 18–34. Using recognized scales such as the Wong and Law Emotional Intelligence Scale, Conflict Resolution Style Inventory, Empathy Concern Scale, and Satisfaction with Life Scale, the study found a noteworthy positive link between emotional intelligence and life satisfaction. Empathy was discovered as a partial mediator in this relationship, enhancing the effectiveness of emotional intelligence by improving emotional awareness. Moreover, conflict resolution was implied to moderate the correlation, strengthening the positive influence of emotional intelligence on life satisfaction. The results emphasize the vital role of emotional intelligence in improving life satisfaction through its effect on both empathy and conflict resolution.