Investigating the Impact of E-Learning on Employees' Performance and Work Commitment: A Case Study of Private Sector School and College Employees in SWAT

Abstract

This study investigates the impact of e-learning on employees' performance and work commitment; private sector schools and colleges in SWAT. The research aim is to find and provide insights into the effectiveness of e-learning initiatives taken in improving educational institutions and employee performance. A qualitative case study approach; semi-structured interviews and formal document analysis to conduct the study. An online survey was conducted where 200 employees participated. This included both closed-ended and open-ended questions. Descriptive statistics shows 45% of respondents were aged 25-34, with a gender distribution of 60% male and 40% female. Mostly participants (50%) had a Bachelor’s degree, and 30% had a Master’s degree. This method showed that E-learning practices adopted by employees at 30% participated daily, 40% weekly, and 20% monthly. The satisfaction with e-learning was found as 25% very satisfied and 40% satisfied in the educational setting. The study results finds that e-learning has significantly improved employee performance by enabling e-skill acquisition and knowledge transfer that leadins to improvements in teaching effectiveness and student outcomes. It also helps in improved employee work commitment by providing, continuous professional development opportunities. The finding reveals a positive correlations, found between e-learning participation and job performance (r = 0.65, p < 0.01) and, also between e-learning satisfaction and work commitment (r = 0.62, p < 0.01). This study is limited to private sector educational institutions in SWAT that may affect the generalizability of the findings towards public sector or other large organizations in educational sector. This research confirms the e-learning impact on employee performance and work commitment in private sector educational institutions.  Therefore, future research could be expanded to the scope where other   regions and sectors; public sector and non-profit institutions can be included, to provide a more valuable understanding of e-learning’s impact in such setting. The research findings and observations contributes to the existing body of knowledge by providing empirical evidence-the impact of e-learning on employee performance and work commitment in SWAT’s private sector schools and colleges. It mainly highlights the importance of adopting and practicing effective e-learning strategies to improve educational outcomes and to support professional growth.